.vox-conversation { border-radius: 14px; isolation: isolate; }
.vox-call-context {
  position: absolute; z-index: 2; left: 24px; top: 24px;
  display: flex; align-items: center; gap: 8px;
  padding: 9px 13px; border: 1px solid #ffffff38; border-radius: 100px;
  background: #15241f85; backdrop-filter: blur(14px); color: #fff;
  font: 400 13px/18px Switzer, sans-serif;
}
.vox-call-context-dot { width: 6px; height: 6px; border-radius: 50%; background: #79e4b5; }
.vox-call-context-divider { opacity: .45; }
.vox-call-bubble {
  position: absolute; z-index: 2; padding: 18px 22px; border-radius: 20px;
  background: #fff; box-shadow: 0 6px 28px #12201512;
  transition: opacity .25s, box-shadow .25s, transform .25s;
}
.vox-call-bubble[hidden] { display: none !important; }
.vox-call-customer { left: 16%; top: 39%; max-width: 440px; }
.vox-call-agent { left: 7%; top: 54%; max-width: 485px; }
.vox-call-bubble p { margin: 0; color: #121212; font: 400 22px/1.3 Switzer, sans-serif; letter-spacing: -.65px; }
.vox-call-name {
  position: absolute; top: -17px; display: flex; align-items: center; gap: 7px;
  border-radius: 100px; padding: 4px 12px; white-space: nowrap;
  color: #fff; font: 400 13px/20px Switzer, sans-serif; letter-spacing: 0;
}
.vox-call-customer .vox-call-name { right: -10px; background: #00b67a; }
.vox-call-agent .vox-call-name { left: -12px; background: #fb6704; }
.vox-call-name small { font: inherit; opacity: .82; }
.vox-call-wave { height: 13px; display: inline-flex; align-items: center; gap: 2px; }
.vox-call-wave i { width: 2px; height: 5px; border-radius: 2px; background: currentColor; transform-origin: center; }
.vox-call-wave i:nth-child(2), .vox-call-wave i:nth-child(4) { height: 10px; }
.vox-call-wave i:nth-child(3) { height: 13px; }
.vox-call-bubble.is-speaking { box-shadow: 0 8px 32px #12201525; }
.vox-call-bubble.is-speaking .vox-call-wave i { animation: vox-conversation-wave .65s ease-in-out infinite alternate; }
.vox-call-wave i:nth-child(2) { animation-delay: -.4s !important; }
.vox-call-wave i:nth-child(3) { animation-delay: -.2s !important; }
.vox-call-wave i:nth-child(4) { animation-delay: -.55s !important; }
.vox-call-wave i:nth-child(5) { animation-delay: -.1s !important; }
.vox-call-bubble.is-previous { opacity: .8; }
.vox-call-bubble.is-arriving { animation: vox-conversation-arrive .48s cubic-bezier(.18,.8,.3,1) both; }
.vox-call-bubble.is-thinking p { color: #777; font-size: 18px; }
.vox-call-dots { display: none; align-items: center; gap: 4px; margin-top: 9px; }
.is-thinking .vox-call-dots { display: flex; }
.vox-call-dots i { width: 5px; height: 5px; border-radius: 50%; background: #fb6704; animation: vox-conversation-dot 1s ease-in-out infinite; }
.vox-call-dots i:nth-child(2) { animation-delay: .15s; }
.vox-call-dots i:nth-child(3) { animation-delay: .3s; }
.vox-call-controls { position: absolute; right: 20px; bottom: 20px; z-index: 3; display: flex; gap: 8px; }
.vox-call-controls button { width: 34px; height: 34px; display: grid; place-items: center; border: 1px solid #ffffff50; border-radius: 50%; background: #14201880; backdrop-filter: blur(8px); color: #fff; cursor: pointer; }
.vox-call-controls button:hover { background: #142018b3; }
.vox-call-controls button:focus-visible { outline: 2px solid white; outline-offset: 3px; }
.vox-call-controls svg { width: 14px; height: 14px; }
.vox-call-progress { position: absolute; z-index: 2; left: 0; bottom: 0; width: 100%; height: 3px; background: #ffffff24; }
.vox-call-progress::after { content: ''; display: block; width: 100%; height: 100%; background: #fff9; transform: scaleX(var(--call-progress, 0)); transform-origin: left; }
.vox-call-transcript { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
.vox-conversation.is-paused *, .vox-conversation:not(.is-visible) * { animation-play-state: paused !important; }
@keyframes vox-conversation-wave { from { transform: scaleY(.3); } to { transform: scaleY(1); } }
@keyframes vox-conversation-dot { 0%, 70%, 100% { opacity: .35; transform: translateY(0); } 35% { opacity: 1; transform: translateY(-3px); } }
@keyframes vox-conversation-arrive { from { opacity: 0; transform: translateY(12px) scale(.97); } to { opacity: 1; transform: translateY(0) scale(1); } }
@media (min-width: 810px) and (max-width: 1399.98px) {
  .vox-call-customer { left: 9%; max-width: 400px; }
  .vox-call-agent { left: 5%; max-width: 430px; }
}
@media (max-width: 809.98px) {
  .vox-call-context { left: 12px; top: 12px; gap: 6px; padding: 6px 9px; font-size: 10px; line-height: 16px; }
  .vox-call-bubble { padding: 15px 16px; border-radius: 16px; max-width: calc(100% - 48px); }
  .vox-call-bubble p { font-size: 15px; line-height: 1.35; letter-spacing: -.3px; }
  .vox-call-customer { left: 28px; top: auto; bottom: 158px; }
  .vox-call-agent { left: 18px; top: auto; bottom: 54px; }
  .vox-call-name { top: -14px; font-size: 10px; line-height: 16px; padding: 3px 9px; gap: 5px; }
  .vox-call-customer .vox-call-name { right: -6px; }
  .vox-call-agent .vox-call-name { left: -5px; }
  .vox-call-bubble.is-thinking p { font-size: 14px; }
  .vox-call-controls { right: 12px; bottom: 12px; gap: 6px; }
  .vox-call-controls button { width: 28px; height: 28px; }
}
@media (prefers-reduced-motion: reduce) {
  .vox-conversation * { animation: none !important; transition: none !important; }
}

/* Los videos de los módulos se reproducen solos: sin botones de play/pausa ni repetir. */
.vox-call-controls { display: none !important; }